Frequently asked questions

What Is ON Reel-365?

Reel-365 is a membership based streaming service offering quality films made by Black filmmakers. We’re a major advocate of independent films that feature the voices and perspectives of people of the African diaspora. We meet the demands of people of color by providing them with content with a tainted portrayal of Blacks in the media. 

Why Should I Sign Up?

Life can be hectic and you deserve a break. Watching quality movies that feature people who look like you is a great way to Reel-365 and Relax. The cost of movies for your family is astronomical! Stay-cationing at home with a nice flick is more comfortable and far more affordable than an overpriced movie theater

Do I Need A Subscription To Watch Movies On Reel-365?

Yes.  There are three affordable membership options to choose from:  

  • Monthly 
  • Quarterly  
  • Annual 
What Types of Membership Options Are Offered?

We offer 1, 3, and 12-month membership options that renew automatically for your convenience. 

How Many Films Can I Watch In A Month?

That’s totally up to you! Watch an unlimited number of quality movies, with new ones being added every month.

How Do I Renew My Membership?

Your membership will automatically renew at the end of your term. 

What payment types do you accept?

We accept all major credit and debit cards and Paypal. 

How Do I View Films On Reel-365?

You simply need a broadband Internet connection that lets you stream on your computer, tablet, or smartphone.

Which Internet Browsers Support Reel-365?

We recommend you use the latest version of one of the following browsers 

  • Google Chrome (Mac OS X, Windows, Linux) 
  • Mozilla Firefox (Mac OS X, Windows, Linux) 
  • Opera (Mac OS X, Windows, Linux) 
  • Safari (Mac OS X) 
Why Is My Video Playing Slowly Or Stopping?

This can happen if there are extreme fluctuations in available bandwidth or if your computer has a very high processor or disk load. If your internet connection speed falls below the minimum requirement for a certain video for too long, you may experience times of slow or jittery playback or the player may tell you that it is “buffering." The way to fix this is to watch a lower bitrate video. Click on the video rate (for example, 1000k) to the right of the volume on the video player. Set the rate to a lower speed. 

What Is My Login?

Your login is the email address you used to create your account with Reel-365.

How Can I Change My Password?

In your account

How Do I Cancel My Subscription?

We, of course, would be sad to see you leave but you are able to cancel at any time by simply    

What’s In It For Me?

The number of films spread across major streaming platforms is outrageous. Reel-365 is a central hub that speaks directly to your target audience. Your films, bio, and contact information will be marketed to our audience and your fans are readily able to find and follow you.  

 

Filmmakers receive compensation based on the number of minutes their films are watched each month.  

 

We are a company of filmmakers and understand the importance of being in control of your art. Reel-365 is non-exclusive, so you’re always free to have your films hosted in other outlets as well. 

How Do I Submit A Film?

We’re super excited to see your film. Click here to read the submission requirements and fill out the submission form.  Each movie is reviewed for quality and content, so the submission process usually takes between five and ten business days. 

Don't Be Shy

If we didn't answer all of your questions, feel free to drop us a line anytime.